Privacy Policy

This Privacy Policy governs the manner in which Gochiso collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.gochiso.jp/ website ("Site"). We establish this policy to protect personal information and recognize the importance of protecting personal information of all Users.

Definition of personal information

Personal information refers to information about an individual, such as name, date of birth, gender, telephone number, e-mail address, occupation, workplace, etc., that can identify a specific individual.

Management of personal information

In order to keep customers' personal information accurate and up to date, to prevent unauthorized access to personal information, loss, damage, falsification, leakage, etc., we maintain a maintenance system of security system, management system, and employee training. We take necessary measures such as thorough implementation of safety measures and strict management of personal information.

Collection and use of personal information

This site collects and uses personal information only within the scope of the following purposes: Business required to deliver the ordered products of this site, inquiries from this site necessary for business execution, confirmation and collection of opinions for service improvement, response to various inquiries. If you do not wish to provide personal information, you may refuse to provide personal information at your own discretion. In this case, please note that the services on this site may not be available.

How we protect your information

In order to ensure the accuracy and safety of personal information, we have taken thorough measures for security. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

We will properly manage the personal information of customers and will not disclose personal information to any third party unless we are given consent from the User, such as disclosure to a contractor for whom the Site entrusts operations in order to perform the services that the customer desires. In that case it is necessary to disclose in accordance with laws and regulations. We do not sell, trade, or rent Users personal identification information to others.

Unless otherwise required by law or other legitimate reasons, unless otherwise stated in the following (1) to (3), this site does not disclose your personal information to a third party without your prior consent. (1) Enforcement of warrants by law or inquiries from government offices based on the law. (2) When the disclosure obligation is recognized by us by law other than the previous issue. (3) When necessary to protect the property or rights of the customer, our company or a third party.

Inquiry, Correction, or Deletion of Information

If you wish to inquire, correct or delete the personal information you have provided to this site, we will confirm your identity and promptly respond within a reasonable range.

Security Measures

This site uses SSL (Secure Sockets Layer) encryption technology based on server certificates to encrypt communications when customer information is sent.

Gochiso never stores your credit card information in our systems. All credit card payments are secured and encrypted via Stripe. Payments managed by our secure payments partner Stripe (https://stripe.com/). Further details on data protection policy can be found here: https://stripe.com/en-jp/guides/general-data-protection-regulation

Compliance with Laws and Regulations

We will comply with Japanese laws and regulations applicable to personal information we possess and other norms, review the contents of this policy as necessary, and make efforts to improve it. We reserve the right to add to, change, update, or modify this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Inquiries regarding personal information

If you have any inquiries, please contact us at [email protected]



Updated April 25th, 2020

Gochiso Inc.